Terms + Conditions

Shipping

Orders ship from Chicago within 1-2 business days of receipt. Tracking numbers will be sent to customers via email. After shipment, US delivery time can be estimated with this map.

International delivery times vary depending on country and customs issues. Customers may be responsible for import duties and taxes. Unfortunately, Two Parts has no control over these charges or delays and cannot predict what they may be. Two Parts suggests that customers contact their local customs office for additional information.

Warranty

Two Parts drivers are warranted for 3 years from ship date and all other Two Parts products are warranted for 5 years. If a product ceases functioning under normal use within the warranty period, Two Parts will replace the product upon receiving the defective unit. Shipping is free in each direction.

Once a product is delivered, Two Parts is not liable for any incidental damages, and any recovery may not exceed the amount paid for the product.

Returns

All purchases from Two Parts have a 30-day money back guarantee. Customers may return an order for any reason within the first 30 days following the delivery date. Customers may opt for a full refund or exchange. All returns or exchanges are subject to a 15% restocking fee and are shipped at the customer’s expense.

Returns will only be accepted if the item is in new, unused condition and in the original packaging. If the product is damaged in return transit, not in its original saleable condition, or shows signs of wear, the product will be returned without refund to the customer at the customer’s expense. Refunds for returned merchandise will be made to the original purchaser’s credit card within two weeks of the return of the product.


Privacy + Security

Users who have opted to receive newsletter emails from Two Parts may unsubscribe at any time. Email addresses submitted solely for the newsletter will never be disclosed by Two Parts to a third party besides our newsletter service, Mailchimp, and will be used exclusively for sending intermittent product or company updates.

Only the customer information necessary for order processing and delivery is passed on to third parties. Two Parts uses only reputable third party service providers to assist with web operations and order fulfillment, and any personal information disclosed at such a time will be governed by the privacy policies of the respective vendors.

Two Parts will never sell user data.


Terms

Products displayed on the Two Parts website can be removed without any prior notice. The pricing and descriptions of products can also be amended at any point without notice being given. Prices are in U.S. dollars and do not include sales tax if applicable. In the event of an error in price, description or image of a product, Two Parts reserves the right to restrict or cancel orders for that item. Sales tax is estimated for all orders based on the laws and regulations of the state or province listed in the order’s shipping address. States and provinces have different laws regarding taxation of merchandise, freight and handling.

Two Parts aims to display the colors of our products as accurately as possible, however as resolution, print methods and screen settings can affect how an item is displayed, the accuracy of colors cannot be guaranteed.

Two Parts reserves the right to refuse to supply products to any individual or company. All intellectual property, including text, product names and descriptions, imagery, brochures and website design remain the property of Two Parts LLC and cannot be reproduced without prior written consent. These Terms and Conditions may be updated at any time.